Privacy Policy

The primary objective of this Privacy Policy is to offer a clear disclosure regarding the collection, retention, distribution, and utilization of your personal information by ITEL, ensuring alignment with the legal requirements of the jurisdictions where ITEL operates. Safeguarding your privacy and maintaining data security are fundamental commitments we uphold. Within this document, "personal data" is defined as any information pertaining to a natural person who can be identified, directly or indirectly.

The scope of this Policy encompasses all digital and physical offerings from ITEL, including but not limited to our mobile applications, web platforms, community forums, and editorial content. It further extends to our promotional efforts and advertising campaigns across various media channels. For ease of reference, we categorize all our Apps, websites, and promotional activities collectively as the "Services."

By installing our applications, engaging with our App content, or accessing any of our digital platforms, you acknowledge that your personal data will be processed as described herein to facilitate the delivery of these Services. Should you find any aspect of our data practices unacceptable, we advise that you refrain from utilizing our Apps or any associated Services. This document is designed to satisfy regulatory standards on a global scale, covering North America, Europe, Turkey, the Asia-Pacific region, and other international territories.

1. Data Collection: Categories and Methodologies

While you utilize ITEL's services, we gather various types of personal information. This data is acquired through three primary channels: information you volunteer to us, data we track automatically during your usage, and details provided by external partners or other users.

1. Data You Submit Directly

Profile and Registration Details: When establishing an ITEL Account, we request credentials such as your chosen username, email address, password, and full name to verify your identity. If you participate in social elements—like message boards, competitive rankings, or direct messaging—your public profile data and username will be visible to the community.

Contact Synchronization: You may opt to upload your address book or input contact emails to find acquaintances within ITEL. We process this data via mobile SDKs to facilitate these connections. You represent that you have obtained the necessary authorization from your contacts to share their details with us in accordance with local regulations.

Support Interactions: If you reach out to our help desk, we archive your contact details (name/email), your account ID, and a history of your correspondence to resolve your inquiry effectively.

User Preferences: We record your specific choices regarding newsletters, alerts, and marketing topics you wish to receive.

2. Data Collected Through Automated Systems

Technical Identifiers: Upon accessing ITEL, we use cookies and tracking tools to log your IP address, hardware specifications (e.g., OS version), and unique device tokens (such as IDFA or AAID).

Usage Analytics: We monitor "Clickstream Data," which includes your interaction history with specific features, products viewed, and navigation patterns. Our digital communications may also use tracking pixels to confirm if emails were opened or links were engaged.

Geographic Insights: We may derive your general physical location (at a city or country level) based on your network's IP address.

3. Data from Social Platforms and Third Parties

Social Logins: If you link ITEL to a Facebook account or similar platform, we receive shared data including your profile image, Facebook ID, name, and your list of social connections.

Payment Records: While ITEL does not store sensitive financial data like credit card numbers, we do receive transaction summaries from third-party processors (e.g., Apple, Google, or Amazon). This includes purchase dates, items acquired, and pricing. Your full billing details are managed exclusively by these payment providers under their respective privacy terms.

2. Data Usage Purposes

We process the data we collect for the following specific objectives:

1. Service Delivery and Account Management

1.1 User Authentication: Utilizing Registration Information to establish your account, facilitate sign-ins, and manage your personal profile.

1.2 Operational Continuity: Applying Live-ops Software data to support core App functionalities and features.

1.3 Personalization: Using Technical and Device Information to customize your experience and remember your saved preferences.

1.4 Fulfillment: Leveraging Third-Party Information and Billing Information to facilitate App usage, verify transactions, and process legitimate refund requests.

2. Communication and Support

2.1 Direct Correspondence: Using Registration data and Feedback to respond to your inquiries, resolve technical issues, or collect your opinions regarding our services.

2.2 Service Notifications: Keeping you informed about critical updates or modifications to our offerings.

2.3 Community Engagement: Recording and managing your contributions within our App forums or public discussion areas.

3. Optimization and Product Development

3.1 Performance Monitoring: Analyzing Technical logs and Usage data to track system health, fix software bugs, and ensure hardware compatibility.

3.2 Research and Analytics: Synthesizing User Research and Publicly Available Information to understand community sentiment and guide the development of new features.

3.3 System Improvement: Evaluating how you interact with our services to enhance navigation, gameplay balance, and overall user interface.

4. Marketing and Growth

4.1 Targeted Outreach: Employing Registration Information and Third-party data to deliver promotional content and tailored offers based on your consent.

4.2 Ad Optimization: Utilizing Usage Information and Social Media Plug-ins to refine our advertising algorithms and measure the reach of our campaigns.

4.3 Audience Building: Processing User Acquisition data to identify new potential users and create lookalike audience models for strategic marketing.

5. Security, Integrity, and Compliance

5.1 Fraud Prevention: Monitoring Billing and Technical Information to identify suspicious transactions or breaches of our user agreements.

5.2 Fair Play: Utilizing Anti-cheat and Anti-hacking technologies to detect malicious activities and maintain a competitive, safe environment.

5.3 Contest Administration: Processing Sweepstakes Participation data to confirm your identity and ensure the accurate distribution of rewards.

3. Advertise

1. Promotion and Third-Party Marketing

ITEL integrates marketing materials for external products and services within our App environment. To ensure these promotions are pertinent to you, we work alongside advertising affiliates to gather and analyze user data. This data processing is designed to optimize our targeting mechanisms and evaluate the effectiveness of the advertisements displayed.

2. Industry Compliance and Consent Protocols

Standards Participation: ITEL is a member of the IAB Europe Transparency and Consent Framework, adhering strictly to its guidelines. Our operations are supported by a Consent Management Platform (identified by ID 28).

Permission Management: We utilize specialized tools (CMPs) to obtain necessary authorizations for our marketing activities. Where local statutes permit, we may deliver personalized advertisements based on your inferred interests.

User Autonomy: You retain full authority over your data. Adjustments to your advertising preferences or the withdrawal of consent can be performed at any time through the in-App configuration menu.

3. Digital Identifiers and Tracking Tools

To maintain the functionality of our Apps and websites, as well as to facilitate tailored advertising, we employ advertising IDs, cookies, and equivalent tracking technologies. These tools are essential for recognizing your device and understanding your interactions with our services. Detailed instructions on how to regulate these technologies are provided in the following subsections.

4. Children's Privacy

Commitment to Safety

We prioritize the online well-being of younger audiences. Consequently, we do not intentionally gather or maintain personal details or anonymous data from individuals who have not reached the legal age of consent. Exceptions are made only where permitted by law to maintain our internal system functions.

Definition of a Minor

Within the scope of this Notice, a "minor" is defined as any user who is below the minimum age required to legally authorize the processing of their personal information in their respective jurisdiction.

Regional Age Thresholds

The applicable age limit varies depending on where you reside. The following criteria apply:

16-Year Limit: This applies to residents of Germany, Ireland, the Netherlands, Poland, Romania, Hungary, Croatia, Luxembourg, Slovakia, and Malta.

15-Year Limit: This applies to residents of France, Greece, the Czech Republic, and Slovenia.

14-Year Limit: This applies to residents of Italy, Spain, Austria, Bulgaria, Cyprus, and Lithuania.

13-Year Limit: This applies to residents of the United States, the United Kingdom, and any other European Union member state not explicitly mentioned above.

5. Data Preservation Protocol

Our commitment is to retain your Personal Data only for the duration essential to fulfill the specific purposes for which it was originally acquired by ITEL.

Duration Framework: Data storage timeframes are determined by the necessity of the processing activities. Should governing statutes mandate a distinct or minimum preservation period, ITEL will adhere to that legal requirement.

Account-Linked Data: Information tied to your user account will be maintained until the account is formally terminated or deactivated.

Exceptions and Extensions: There are select circumstances where a prolonged retention period is necessary. For example, data might be held beyond the standard period if it is required to administer disciplinary action or enforce our terms of service.

6. How we protect your information

We have put in place reasonable controls designed to help safeguard the personal information we collect via our products. However, no security measures are perfect and we cannot assure you that personal information that we collect will never be accessed or used in an unauthorized way.

7. Data Control & Jurisdiction-Specific Rights

1. Your Rights Worldwide We are dedicated to giving you full control over your information. Regardless of your region, you are entitled to the following standard privileges:

Review: Request a copy of the personal data currently in our possession.

Amend: Request that we rectify any incorrect or incomplete information.

Erase: Request the permanent deletion of your account and data (subject to mandatory legal retention periods).

2. Provisions for Brazil (LGPD Compliance) If you are located in Brazil, your data is protected under the Lei Geral de Proteção de Dados (LGPD).

Why We Collect Data Our processing activities are supported by the following legal bases:

Contractual Necessity: To deliver the features and services you have requested.

Legitimate Interest: To maintain platform security and detect fraudulent activity.

Consent: To deliver personalized marketing (where you have opted in).

Rights Under Article 18 In accordance with LGPD Article 18, Brazilian users have the right to:

Obtain confirmation that we are processing your data.

Access your specific data records.

Correct outdated, incomplete, or erroneous data.

Request the anonymization, blocking, or elimination of data that is unnecessary or processed in violation of the law.

Request data portability to transfer your information to another provider.

Receive information regarding public and private entities with whom your data has been shared.

8. Inquiries and Correspondence

We welcome any feedback or queries you may possess regarding our operational practices or the content of this Privacy Notice. Please direct your concerns to our team through the

channel listed below:

Email Address: iteltvapps@gmail.com